Privacy and Cookie Policy

Website: Borgo Alto (guesthouse)
Last updated: September 2026

This privacy policy is written according to the EU Regulation 2016/679 (GDPR). It explains clearly how we collect, use, and protect the personal data of users who visit this website or contact our guesthouse directly.

1. Data Controller

The Data Controller (the company responsible for your data) is PEREGRINUS srl
Registered office: Via Settembrini, 4 – 21013 Gallarate (VA) – Italy
VAT Number: 04028260125

If you have any questions, or if you want to update or delete your data, you can contact us at:

  • Email: amministrazione@borgoalto.it
  • Phone / WhatsApp: +39 392 2900315

2. What Data We Collect and Why

Our guesthouse does not use automated booking systems (channel managers) on this website. We only collect your data when you decide to contact us directly in the following ways:

  • Direct Email: When you send us an email, we use your personal details (name, email address, and any information in your message) only to reply to your request for information, quotes, or bookings.
  • WhatsApp / Phone: If you use the WhatsApp button or call us, we use your phone number and name only to manage your request and your stay.
  • Browsing Data: Our website server automatically collects some basic technical data (like your IP address, browser type, or time of visit) only to keep the website safe and working correctly.

3. Legal Basis for Processing

We process your data based on:

  • Pre-contractual or contractual measures: To answer your questions about room availability and to manage your booking.
  • Legitimate interest: To ensure the security of our website and prevent technical problems.

4. How Long We Keep Your Data

If you only ask for information or a quote, we keep your data only for the time needed to reply to you. If you confirm a booking, we will keep your data for the time required by Italian tax, administrative, and public safety laws (for example, reporting guest details to the local police).

5. Your Rights

You can exercise your rights at any time by sending an email to the Data Controller. Your rights include:

  • Accessing your personal data that we hold.
  • Correcting or deleting your data.
  • Limiting or objecting to the use of your data for legitimate reasons.
  • Filing a complaint with the Italian Data Protection Authority (Garante Privacy – www.garanteprivacy.it) if you think your rights have been violated.

Cookie Policy

This website uses cookies to ensure proper navigation and to integrate external maps or links. We do not use any advertising or profiling cookies of our own.

Types of cookies used:

  • Technical Cookies (Essential): We use session and functional cookies. They are strictly necessary for the website to work and to let you browse normally. By law, these cookies do not need your prior consent because they do not collect data for marketing.
  • Interactive Maps (Google Maps – Third Party): This website includes Google Maps (provided by Google Ireland Limited) to show you where Borgo Alto guesthouse is located. This external service opens automatically when you load the page to make it easier for you. It may install profiling, tracking, and statistical cookies on your device. We do not control these cookies. For more details, or to turn off tracking, please check the Google Privacy Policy.
  • External Links (WhatsApp – Third Party): There is a quick link button to WhatsApp on our website so you can chat with us. If you click it, you will go to the external platform managed by Meta Platforms Ireland Limited, which may install its own cookies. Borgo Alto has no control over these tools. Please check the WhatsApp Privacy Policy for more information.

How to manage or disable cookies via your browser

If you want to block or delete third-party cookies (like Google Maps), you can do it at any time through your internet browser settings (Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge). Please note that if you disable all cookies, some parts of the website (including the map) might not work correctly.